Privacy Policy

ExponentialHER Global equips women leaders with knowledge, structure, mentorship, and strategic insight to build wealth, grow ventures, and create nation-building impact. Our contact address is 11A, Ebitu Ukiwe, Jabi, Abuja, Nigeria. You can reach us at support@exponentialherglobal.org.

For the purposes of this policy, "ExponentialHER Global", "we", "us", and "our" refer to the organization operating this website, membership experience, programs, events, store, and related community services.

We may collect identity and contact details such as your name, email address, phone number, billing details, delivery or location information where relevant, account login details, and information you submit through forms, consultations, program registrations, event registrations, comments, messages, or support requests.

When you use the membership platform, we may process information about your subscription status, daily assignments, task completion activity, community profile, comments, notifications, downloads, and other records needed to provide the service.

When you purchase digital products or subscriptions, payment information is processed by our payment providers, including Flutterwave or Paystack where enabled. We receive transaction references, payment status, order details, and related confirmation data, but we do not intentionally store full card numbers on our servers.

We may also collect technical information such as IP address, browser type, device type, pages visited, session information, cookie identifiers, and basic security logs needed to keep the website reliable and protected.

We use personal information to provide and manage accounts, subscriptions, programs, coaching enquiries, events, community features, digital product orders, downloads, notifications, customer support, and administrative communications.

We may use your information to process payments, confirm purchases, send receipts, deliver digital downloads, manage membership access, personalize your experience, improve our services, respond to enquiries, prevent fraud, protect the platform, comply with legal obligations, and keep records of our relationship with you.

Where you have opted in or where applicable law permits, we may send updates about programs, events, resources, products, or community opportunities. You may unsubscribe from marketing communications, but we may still send service messages about your account, purchases, payments, or membership access.

We share information only where needed to operate the platform and serve you. This may include payment processors, email and notification providers, hosting and storage providers, analytics or security tools, professional advisers, and service partners who support programs, events, store fulfilment, or customer care.

We may disclose information where required by law, regulation, court order, payment dispute process, security investigation, or to protect the rights, safety, and integrity of ExponentialHER Global, our users, partners, or the public.

We do not sell your personal information. Where a third-party service processes information for us, we expect that service to use the information only for the relevant service purpose and to apply appropriate security measures.

We keep personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal, accounting, tax, payment, and dispute obligations, enforce our terms, and protect the platform. Retention periods may vary depending on the type of record and the reason it is held.

We use reasonable technical and organizational safeguards to protect personal information, including access controls, signed download links, private storage for digital products, and security-focused application practices. No online system is completely risk-free, so you should protect your account credentials and notify us promptly if you suspect unauthorized access.

Because some of our service providers may operate outside your country of residence, your information may be processed in other jurisdictions. Where this happens, we take reasonable steps to ensure that appropriate safeguards apply.

Depending on your location and applicable law, you may have rights to request access to your personal information, correction of inaccurate information, deletion, restriction, objection to certain processing, portability, withdrawal of consent, and information about how your data is used.

You can also ask us to stop sending marketing messages, update your account details, or raise a concern about how your information is handled. To make a request, contact support@exponentialherglobal.org. We may need to verify your identity before responding.

This website and our services are intended for adults and are not directed to children. If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and respond.